Warranty
If a product you purchased turns out to be defective, we are committed to resolving the issue promptly and effectively. Your satisfaction is our priority!

Warranty Period
For consumers, we offer a standard warranty <<period of two years>> for products. This warranty applies if the product does not meet the specifications of the order. <<If the product is faulty or defective, we will repair or replace it at no cost to you within two years from the delivery date>>. For consumables such as liquids, pastes, cloths, and similar accessories, the warranty depends on usage.

<<The legal warranty period for used goods is one year>>.

Repairs within the warranty period and under warranty conditions are free of charge. Please keep your invoice or order confirmation as proof of warranty.

If the defect is not caused by a manufacturing fault, damage during delivery, or similar reasons, the necessary repair costs will be charged to the customer.

How to Return a Product
To return a defective product, please contact us at <<INSERT NEW EMAIL>> and provide details about the issue.

• Carefully pack the product in a box with adequate padding.
• Include the completed return form inside the box along with the product.
• Take the package to a local post office and send it to the address below.

Alternatively, you can bring the product directly to our store if you prefer to skip the shipping process. Our team will assist you as soon as possible.

Return Address
Macolay Enterprise Auto Detailing Supplies
Attn: Warranty
Garden Villas 3, B3 L40 Ilang-Ilang St,
Santa Rosa, Laguna, Philippines